Q: What
forms of payment do you accept?
A: We accept Mastercard, Visa, Discover and PAYPAL.
Q: Who is PAYPAL?
A: PAYPAL is the third party online payment.
Q: Do you have physical store?
A: We do not have a physical store.
Q: Do you charge Sales Tax?
A: By law we are required to collect 8.25% Sales Tax to Products shipped in California
State.
Q: How do I change or cancel my
order?
A: We will make every efforts as long as it has not been shipped. Please note, we ship the
product out within 24 - 48 hours after we receive the order with a completed payment. To
request, please e-mail us at customerservice at ellsi dot com
Q: What is your Return &
Exchange Policy?
A: Please click here for our Return &
Exchange Policy. |